Value VS Feature

Today I’ll be talking about why Value of the product or service that you’re offering is important, rather than the Features of the product or service. So why? Three things to remember: People do not like being sold to Prospects get sold to a lot The thing they really care about is themselves So try and…

Proper phone etiquette to use when receiving calls

Phone Etiquette

Here’s some useful tips on phone etiquette… When answering the office phone or mobile with an unknown or a client number, here’s what to do. So for example if an unknown or client number is calling my mobile phone, it will be something along the lines with me answering, “Natasa speaking, how can I help?”…

4 Keys to Success

The 4 Keys to Success

I’m sure each and every one of us wants to go home at the end of the day feeling appreciated and that we’ve given our best shot. So how do we get there? I’m a strong believer that employees, not customers, come first. And why is that? Employees are our single greatest strength of competitive…

The 5-50-10 Rule

The 5-50-10 Rule

A bunch of you told me you have trouble with time management. So I thought I’d help you out with a quick tip.   It’s called the 5-50-10 Rule.   So how it works…   You just spend 5 minutes planning. So if you’re doing a quote, you might need to get your software, if…