Value VS Feature

Today I’ll be talking about why Value of the product or service that you’re offering is important, rather than the Features of the product or service. So why? Three things to remember: People do not like being sold to Prospects get sold to a lot The thing they really care about is themselves So try and…

How to Control the Time You Spend on the Phone

So a lot of you are having a lot of trouble with your time management, so I’m back with another tip. This one, how to control  the time you spend on the phone. Phones interrupt our daily lives all the time. And often if you’re having a conversation with someone else, and the phone rings, you have…

Proper phone etiquette to use when receiving calls

Phone Etiquette

Here’s some useful tips on phone etiquette… When answering the office phone or mobile with an unknown or a client number, here’s what to do. So for example if an unknown or client number is calling my mobile phone, it will be something along the lines with me answering, “Natasa speaking, how can I help?”…

4 Keys to Success

The 4 Keys to Success

I’m sure each and every one of us wants to go home at the end of the day feeling appreciated and that we’ve given our best shot. So how do we get there? I’m a strong believer that employees, not customers, come first. And why is that? Employees are our single greatest strength of competitive…

5 Ways to Stick to Your Schedule

We’ve all been there. Finding out that we’re not getting stuff done so we try to create a schedule to see where most of our time went and where are we going to allocate it. The reason is we want to become productive and not waste time at all. So then we have have a…

The 5-50-10 Rule

The 5-50-10 Rule

A bunch of you told me you have trouble with time management. So I thought I’d help you out with a quick tip.   It’s called the 5-50-10 Rule.   So how it works…   You just spend 5 minutes planning. So if you’re doing a quote, you might need to get your software, if…

Is Mates Rates Really Worth It?

Mate’s Rates

“Hey Greg, nice laptop! How much did that set you back?”   “Slab of beer! Gotta love mates rates!”   Okay guys, who likes doing something for nothing?   Then you’ll love mates rates!   Mates rates is when you do something at or even below cost, often for your friends or family members. So…