Starting a construction business is always a challenge. There will be a lot of obstacles to overcome and without proper planning and managing, your construction business might fail. Most construction business owners spend their time in the field working on the business instead of working in the business. They spend more hours trying to finish…
Regardless of what your definition of a successful business is, you know that it doesn’t happen by accident or out of just pure luck. It consisted of achieving a lot of smaller goals with the help of relentless habits. Behaviours will only turn into habits when you do them repeatedly. However, doing something consistently so…
Software is a must in today’s construction industry. It helps you increase your efficiency and productivity, as well as improve your communication with your team and your clients. Some builders are afraid of integrating new software into their company, because it can be a little bit confusing. And then, there are some who are…
As the leader of your construction team, it’s your job to create an environment that promotes respect, motivation, and happiness in order to get the most out of your team. Happy workers are productive workers, which also means fewer absences, fewer work-related conflicts and more loyalty to your company. Creating a great work environment…
Having regular team meetings greatly increases a company’s effectiveness and enhances communication among your people. However, it cannot be denied that at times, team meetings are more of a time-waster, especially when they run overtime and the agenda was not fully covered. Members of your team usually work on something different from one another.…
In today’s world, everything moves with technology. From ordering food, getting directions, talking to people from across the globe, even to reminding yourself to drink water. It has become a part of our daily lives that we can’t seem to imagine the world without it. In the construction industry, technology has proven to improve productivity,…
It is often thought that builders and contractors only lose money after a project has started and in circumstances that they cannot control. The truth is, money can already be lost even before a project starts. There are top three mistakes that builders and contractors make at the beginning of a project which can…
Have you ever wondered why some builders and tradies get so many clients and have so many people wanting to work with them that it seems like they have all the luck in the world? Fortunately, it’s more than just luck. There are many components that make a builder or tradie good at selling…
Nobody wants to work with D-grade clients; they don’t listen to your advice, they don’t respect your authority and they pay late. Unfortunately, people might underestimate you or label you as “just like the rest”, even before they start working with you. This is the reason why they might ask for a cheaper price…
Imagine this, you do a lot of different works in your construction business, you’re really doing good at it, but still, people think that you’re no different from the other builders or contractors? When you give them your quotes, they don’t choose you… because you’re “just the same as everybody else”. It’s frustrating, but that’s…
Have you ever experienced putting so much effort into creating your quotes for a building project where you spend so many hours in putting it together, you perfected what you have to say, you prepared yourself physically and mentally… but still they’ll say, “Can we have a cheaper price?” You can just imagine the frustration!…
Having an effective communication at work is necessary for the successful completion of a project. When communication is good, it can improve the efficiency of work and the relationship of the people working on the project. However, if it’s bad, it would cause confusion, delays and probably more problems. Basically, communication is the exchanging of…
In today’s world, it’s easier to communicate with anyone than ever before. However, just because you are communicating doesn’t mean you are collaborating. Every day, we get new methods or improvements to technology that improve our communication. But what do we really get from it? When we say ‘collaboration’, what does it really mean? Can…
Do you have time to handle all the projects that you have? Not mentioning the documentation tasks that are waiting for you? Or are you having trouble finding time to get things done? Most of us, if not all, struggle in this area. So, to help manage your time more efficiently, here are some simple…
Growing people is like growing a farm. You are the farmer and your people are the crops. As a farmer, it is your duty to water your crops and protect them from pests and weeds. If you take good care of your crops, they will provide you with a good harvest. Same thing goes…
When we start our business, we only have one thing in mind: make a profit. However, as days go by, things seem to become harder and more overwhelming – planning, meeting with clients, more planning, working on the site, meeting with the team, budgeting, answering emails and calls, filing paperwork, paying the bills, etc. By…
Okay, so today I’m going to be talking about the Feel, Felt, and Found method. If you struggle with prospects procrastinating or you keep hearing the same objections over and over again right at the end of the sales process, but you don’t want to seem rude or pushy so you lose the sale…
Alright, so today I’m gonna be talking to you about a Trial Close. This is a super important step to add into your sales process and can really affect your conversion rate. A trial close helps you judge if a prospect will move forward with your offer or not. And it will help increase…
Do you ever have those times when you just want to give up and get out of your business? You’ve been doing the same thing every day that it’s turning you into a dull person. Or you’ve been working so hard but there’s little or no improvement at all. What’s more is that our business…
Okay, so today, I want to talk to you about the seven priority factors that come to mind when closing a sale. So if you’re not sure why people buy or you’re interested in finding out the things that subconsciously matter to people when making a purchase. Or you want to take a new…
There’s so much opportunity lost or left on the table because people don’t understand the Buyers Journey. So what is the Buyers Journey? The Buyers Journey is made up of 3 stages which are; future buyers, soon buyers and now buyers. And only 1-5% make up the now buyers – the people ready to…
I want to talk about not turning bids, quotes or proposals into jobs. I was talking to a prospect the other day and he had only converted 1 lead out of 20 into a job. That’s only 5% conversion rate. In today’s market, if you can’t convert 50 or 60% or more then there…
Today I want to talk to you about identifying the why. This right here is the single most important tool for sales. It gets your prospect to literally tell you why they want to buy your product or service. Which means you can personalize how you present your offer and then change the way…
The Easter holiday is here, are you ready to take a time out from work? From the moment you start your business, you’ll often end up thinking about maintaining revenue and profits. Along with strategizing your marketing plans, improving your leadership, making sure that your team is well taken care of and more. Your schedule…
Alright, so today I’m going to be teaching you a technique called GIFT and this helps you value their value. By that I mean, it helps you start a conversation with your prospects and really show you their value. So if you have a problem with feeling like you’re coming off cold to a prospect,…
When you’re so immersed in your day-to-day tasks and issues, you may fail to recognize bigger problems that will come your way. No matter how much we try to stay away from these challenges, they will always come. Everything is constantly changing so it’s hard to focus on one thing at a time, that’s why…
What does it mean when we say “to be accountable”? Most people fear the word accountability. They are afraid of expectations and how they will measure up. They are afraid of being held responsible for poor decisions and mistakes. To them, accountability is a heavy burden that was created to crush them. But what…
Companies nowadays are bent on keeping their employees happy and satisfied. But happy employees does not inherently mean that they are engaged employees. What’s the difference? First, let’s talk about employee satisfaction… Employee satisfaction or job satisfaction is the term used to tell if an employee is happy or contented with their jobs. It’s…
Okay, so today I’m going to be sharing with you the three C’s to success for sales and it’s a framework. So if you’re having trouble with building rapport or if you’re forever feeling like you’re dealing with tyre kickers and time wasters, but even if you’re still just winging it when it comes…
It’s a great responsibility and challenge to properly manage your team in order to get the most out of them. Growing up, we were taught to be the best – get good grades, be an athlete, become a prodigy in music – all of it basing on individual talents and capabilities. However, when you’re the…
Do you find yourself thinking… 50 crept up on us awfully fast. We’re worried that we’re not doing enough planning for our retirement. Will we end up on the pension? Can we live the lifestyle we want on the pension? Will our superannuation be swallowed up paying off the balance of our mortgage when we…
Okay, so today I’m going to be showing you the three simple ways to boost your conversion rate. If you have a problem with a low conversion rate or people just not getting back to you or losing jobs to less experienced competition and being worried that you’re just not going to have enough…
Most businesses fail because the owner doesn’t know when or how to ask for help. Worse is that sometimes, they don’t ask for help because they think they have a full grasp of everything. According to a study made by a University of Iowa business professor, a company’s failure is usually caused by bad decisions…
I’m going to share with you the best strategy for closing sales and making things a little bit more comfortable in the process. It’s called the Double Bind Close or the Alternate Close. Two names same thing, just a couple of people to call it a few different things. We like to call it…
Running your own trades business without a proper strategy will give you more stress than just working by yourself. You’ll find yourself doing more tasks with a limited period of time and most likely limited resources as well. Without proper planning, you will miss deadlines, produce “half-baked” results, or worse… lose your profits. So…
Being online is one of the biggest things in today’s age. With millions and millions of people having their own websites and using social media… it has almost become a necessity for businesses to have social media presence. If your business hasn’t joined the ‘bandwagon’ yet, then you want to seriously think about the number…
Do you have children trying to get into the property market? Are your children wondering if it will ever be possible to buy a property in today’s market? Outgoing Reserve Bank governor Glenn Stevens stated that the only way for young people to get onto the property ladder in Australia’s most heated market – Sydney…
More often than not, the productivity of a business is based on how time is managed. It’s about using your time efficiently and prioritising the things you have to do. Time is precious – wasting or failing to use it wisely can gravely affect your business. Many builders struggle with time management, as they don’t…
One mistake that most tradies and builders make in their business is thinking like “just” a tradie or builder… rather than what they really are. A business owner. If your mind is thinking “tools” rather than “business” then it’s a slippery slope down. You don’t feel obligated to do whatever you can to make your…
Every one of us will be a salesman at some point in our lives. You might not be going to sell a product or service, but you will be selling yourself in order to get a job or to get that promotion you’ve always wanted. Having an effective sales process increases the chances of converting…
Are you a smart builder? Will your business be successful in the future? Do you think you have what it takes to take your business to the top? If a business is built on weak foundations, it won’t last long. It will be a matter of time before it fails. However, if you have a…
Business coaching has become instrumental in helping small businesses stay in a competitive market. A company that has been struggling to keep their head in the game needs a coach to make the path clearer and easier for them. A business wanting to grow and be kept on track needs a coach to help them…
Productivity in business is one of the measures of success. If you’re never being productive, then you’re never going to succeed – it’s that simple. That’s why it is so important for you to ensure productivity every day that you run your business. Don’t get me wrong, we all have “slow days” and days when…
Stress at work is very common, especially if you have been juggling several different tasks by yourself. Challenges in running your business add stress, as well as the frustration and pressure you feel if you’re not having targets met. There are a lot of factors that can give you stress at work but it is…
A business doesn’t succeed by itself. It requires strategic planning and strong leadership. Owning a business is not just about gaining capital, investing or working on the day-to-day activities. It is also about leading and guiding everyone to the same goal and mission that you want your business to achieve. To become a successful businessman,…
Everyone who starts their own business wants it to be successful. However, most of the startup businesses fail after just a few years, especially for those working in construction… Why is that? A chart from Small Business Trends plotted the data gathered from the Census Bureau’s Business Dynamics Statistics. According to the chart, Mining has…
Having a marketing strategy plays a vital role in the success of a business. Many builders and trades don’t treat this as a priority due to lack of funds. They think that spending on marketing should be set aside for now because there are other “more” important things that have to be done. But what…
Forming a strong business team should be one of your priorities when running a business. Never take this aspect for granted. A team is what can bring your business to success. You can’t do everything by yourself, no matter how good and skilled and smart you are, you still need a competent team to fully…
A business is all about building strong customer relationships. Everything revolves around your target market – your marketing, your sales, your product packages – all of them are set up based on the kind of prospects and customers you have, or want to have. Your work doesn’t stop after getting new customers. That’s when the…
The new year brings in a sense of determination and excitement that makes you feel you can do anything. It also brings out the need to list down your resolutions. However, we all know that keeping your resolutions up until the end of February is hard, let alone until the end of the year. Don’t…
Do you “wing it” when it comes to sales? Every business needs to have a sales process that outlines the steps your sales team need to follow to ensure maximum sales are generated, regardless of the experience of your sales person. Without a process, each call, meeting, and email are different, and in some cases,…
A sure fire way to keep customers coming to you is to have them keep ‘seeing’ you. Marketing plans help you to both identify the strategies you plan to use to entice new customers to come and buy from you and when and where you are going to run them for the best results. Without…
Growth and development is an important stage for your business. Once you are past the startup phase and have stabilized your profitability, you’re ready to GROW! Growing your business is an exciting, and often confusing time. Many businesses aren’t quite sure where to start when it comes to expanding or improving, and many businesses don’t…
“I’m the expert!” That’s easy to say, but more challenging to prove. Becoming the authority in your field takes perseverance and hard work. What’s more, your customers should be the ones to sing your praises… not yourself! When you become the expert in your field, people will immediately go to you when they want something…
Most tradies I know underestimate the value of client service, often resulting in low revenue and difficulty in handling customer complaints. In my own personal experience, I found that the #1 thing I can do to create client loyalty is to deliver MASSIVE value to my clients as quickly as possible. Well, that doesn’t sound…
Time management is a powerful technique and essential skill for everyone to get the most productivity out of each day. Many of our private coaching clients have discovered that having proper Time Management Strategies are the answer to them achieving more in a day than they used to achieve in a week. With good Time…
Anyone can learn how to build houses and buildings given the time and training. However, not everyone has the attitude needed to become a builder that customers want to work with. You might wonder why some builders, although they don’t have the fanciest, most high-tech tools, still get clients flocking to them. While others, with…
Builders and contractors think they’re not salesmen. But today’s way of selling isn’t like it was years ago… Today’s way of selling is all about building rapport and connecting with people. So if you’re married, have friends, “seeing” someone, or so much as had a conversation with someone in the last 24 hours… Then you’ve…
“Expect the unexpected.” That’s what people always say whenever an unforeseen event happens. No matter how much you prepare, one way or another, something unexpected will happen. It’s something that will cause you to make changes on your plans and schedules. So how do you deal with the changes that come after an unexpected event?…
Ever felt mentally and physically exhausted that you just want to give up everything? People say that having your own construction business makes you lucky because you get to do whatever you want, whenever you want and just leave the work to your employees. As much as contractors want that freedom, most of the time,…
If you are already repaying your own home or another investment property, you may be able to use the equity you have built up to assist your children with their entry into the property market as a family pledge. Or a client who doesn’t seem to know what they want in the first place? This…
Have you ever worked with a client who demands so much at the beginning of the project, only to change it DURING the project? Or a client who doesn’t seem to know what they want in the first place? Some clients can be a pain. However, clients are the lifeblood of a business. So regardless…
“What does it matter who I’m competing against?” Well, it does matter. Think of a game of chess. How can you win over your enemy if you don’t know or understand what they’re moves are? If you just blindly put your pieces out there without giving a care about them, do you think you’ll be…
What does it mean when you hear the word “confident”? Is it in the way someone talks or in the way they carry themselves? Every builder or contractor that I know has had their patience tested by clients. Whether it’s being questioned if they can really do what was promised, or being asked “do you…
The worst thing that could happen to a builder or contractor would be when a client refuses to pay them for their work. You’d wonder how such a thing could happen? Was it your fault or the clients’? Will you ever get the payment you deserve? Believe it or not, this issue is more common…
I used to be a tradesman and I know how hard it is to try and sell your services to your prospects when you are used to “doing the do” rather than actively promoting your services. However, one thing I learned back then is to have genuine care for your customers. Provide them with the…
Rejection hurts, no matter how much we try to brush it off. I’ve seen a lot of builders and contractors put their everything into creating the best bid, quote or proposal. Only to have the prospect choose somebody else. What hurts is that these builders and contractors know that they could have done a better…
I’ve met a lot of builders and contractors in trade shows and conferences. All of them wanted the same things: to have the time to do things with their family or friends, to make more money, and to live the lifestyle that they’ve always wanted. However, the thing that frustrates them the most is HOW…
The one thing that most business leaders miss nowadays is the importance of asking for help. No, it doesn’t mean that you are weak and not capable of doing what you are doing. Only the strongest people can admit when they need help. People usually think that only they can do whatever it is that…
Becoming a leader is easy, but being an effective one takes a lot more effort and dedication. Construction leaders not only need the same skills a project manager has, but they also need extensive knowledge about the construction industry. This means that they have to be more strategic and analytical when it comes managing people and projects.…
Subcontractors or “subbies” are the people that work hand-in-hand with the team to make sure that a construction project is done successfully and efficiently. That’s why it’s important that you, the business owner of the construction company, don’t just hire any subbie off the street to work for you. This is also the reason why…
It sounds so easy… “Go out there and talk to people like you mean it.” However, what you say might be different to how they perceived it. Have you ever said something that was supposed to be a good thing, and somehow it’s been lost in communication and the other person feels offended? Or, those…
Is your idea of “technology in the construction field” using an excel spreadsheet to do your quotes? Mobile Devices and Cloud Technology are changing the face of the construction industry (whether you like it or not!!). But all too often we make excuses not to keep up. It is human nature to resist change,…
Today I’ll be talking about why Value of the product or service that you’re offering is important, rather than the Features of the product or service. So why? Three things to remember: People do not like being sold to Prospects get sold to a lot The thing they really care about is themselves So try and…
So a lot of you are having a lot of trouble with your time management, so I’m back with another tip. This one, how to control the time you spend on the phone. Phones interrupt our daily lives all the time. And often if you’re having a conversation with someone else, and the phone rings, you have…
I know you’ve heard of the saying, “The customer is always right!” But how can you deal with a customer who is just so wrong but thinks that they are right and is really starting to get into your nerves? What’s worse is you get yelled at and you go home feeling so low. Thinking…
Here’s some useful tips on phone etiquette… When answering the office phone or mobile with an unknown or a client number, here’s what to do. So for example if an unknown or client number is calling my mobile phone, it will be something along the lines with me answering, “Natasa speaking, how can I help?”…
I’m sure each and every one of us wants to go home at the end of the day feeling appreciated and that we’ve given our best shot. So how do we get there? I’m a strong believer that employees, not customers, come first. And why is that? Employees are our single greatest strength of competitive…
We’ve all been there. Finding out that we’re not getting stuff done so we try to create a schedule to see where most of our time went and where are we going to allocate it. The reason is we want to become productive and not waste time at all. So then we have have a…
A bunch of you told me you have trouble with time management. So I thought I’d help you out with a quick tip. It’s called the 5-50-10 Rule. So how it works… You just spend 5 minutes planning. So if you’re doing a quote, you might need to get your software, if…
Have you ever wondered why some people get plenty of customers even though their price is a bit high? And here you are, giving out the cheapest possible price just to get a customer in… just to get anybody in! Let me tell you this, the greatest brands don’t compete for price. Take Apple’s iPhone for…
“Hey Greg, nice laptop! How much did that set you back?” “Slab of beer! Gotta love mates rates!” Okay guys, who likes doing something for nothing? Then you’ll love mates rates! Mates rates is when you do something at or even below cost, often for your friends or family members. So…
In this episode with Greg and Keith they will discuss the importance of having a sales process in a building and construction business.
– Why a sales process is important
– What is a sales process
– How to close a sale
– How to sell as a builder or contractor
– How everyone can sell
In this episode with Greg and Keith they will discuss how to close more sales in your building and construction business. Learn more about what Sales Process has to offer check out these live banters regarding improving your sales process!
In the this episode with Greg and Keith they will discuss the importance of time management in a building and construction business. Learn more about Time management and its importance, watch their live streaming here.
“Is social media right for my business? Or is it just a waste of time?” I just got asked by one of our clients about, is social media really worth it? Now I said, “of course it is”… but the main reason that I believe in social media is because it allows you to be…
“I need to get a website built, but I don’t know where to start.” Getting a website built can be a bit tricky if you don’t really know what you’re doing. There’s a number of different things you need to worry about, but the first one is: What’s the actual purpose of your website? There…
In order for you to receive updates and news on the products that you have subscribed to you will need to whitelist our email address. All these whitelisting guides are listed for the most commonly used email platform. Whitelisting guide for GMail: 1. In your inbox, locate an email from @buildersprofits (ex. Emails from…
“I’m a builder not a sales person!” This is the most common excuse and mistake builders or a tradies makes. Sales is one of the major keys that help a business grow and the way you handle your clients and making a connection with them decides the course your business will come to. Relationship…
Customers Service is the Life Blood of Businesses and Companies, without it your business WILL NOT grow. Many people neglect how important it is to take care of your customers and how beneficial it is to a growing business. On our previous topic we talked about how Testimonials affects your business, today we will talk…
“How do I get to stand out from the competition or stand out from the crowd?” Information is the key to be able to stand out from the competition. Today’s world is a lot different from what it was years ago. Today, everybody is looking for information online – they go to the websites, they…
“Why do I need a business coach? And what’s a business coach going to do for me?” So why do you need a business coach? Well firstly let’s look at what a business coach is. A business coach is somebody that stands in the outside line, looks at your business and says how you can…
