Do you “wing it” when it comes to sales? Every business needs to have a sales process that outlines the steps your sales team need to follow to ensure maximum sales are generated, regardless of the experience of your sales person. Without a process, each call, meeting, and email are different, and in some cases,…
A sure fire way to keep customers coming to you is to have them keep ‘seeing’ you. Marketing plans help you to both identify the strategies you plan to use to entice new customers to come and buy from you and when and where you are going to run them for the best results. Without…
Growth and development is an important stage for your business. Once you are past the startup phase and have stabilized your profitability, you’re ready to GROW! Growing your business is an exciting, and often confusing time. Many businesses aren’t quite sure where to start when it comes to expanding or improving, and many businesses don’t…
“I’m the expert!” That’s easy to say, but more challenging to prove. Becoming the authority in your field takes perseverance and hard work. What’s more, your customers should be the ones to sing your praises… not yourself! When you become the expert in your field, people will immediately go to you when they want something…
Most tradies I know underestimate the value of client service, often resulting in low revenue and difficulty in handling customer complaints. In my own personal experience, I found that the #1 thing I can do to create client loyalty is to deliver MASSIVE value to my clients as quickly as possible. Well, that doesn’t sound…
Time management is a powerful technique and essential skill for everyone to get the most productivity out of each day. Many of our private coaching clients have discovered that having proper Time Management Strategies are the answer to them achieving more in a day than they used to achieve in a week. With good Time…
